You can also check your spam folder and other folders. We send verification codes to your contact email address, which may be different from the address you use to log in to Dashlane. If you don't see the verification code in your inbox, make sure you're checking the correct email address. The verification code becomes invalid after three hours. If you see a message saying "Invalid verification code," try logging in again to have a new code sent to you.
#DASHLANE APP FOR ANDROID#
Admin-assisted recovery won't be turned off, but you'll need to authenticate your device again to use this feature.īiometric unlock for Android | Biometric unlock for iOS (Apple)īiometric recovery for Android and iOS (Apple) You'll need to turn these back on again after reinstalling. When you uninstall Dashlane, certain settings turn off automatically, including Biometric unlock, local unlock, and Biometric recovery. Web extension | Android app | iOS (Apple) app If you continue to get the error, try uninstalling and reinstalling Dashlane. More about frozen Starter, Team, and Business plans If the plan is frozen, you can't log in until it's unfrozen by the admin.Ĭheck the minimum requirements for Dashlane If you're a member of a Starter, Team, or Business plan, check with your plan admin to see if the plan has been frozen.
#DASHLANE APP FULL#
Make sure to keep Dashlane updated to take advantage of the full benefits of our apps. To keep your data secure, we deactivate older versions of our apps.
#DASHLANE APP UPDATE#
If you're getting an error message like “Something went wrong” when logging in, you might need to update Dashlane. What to do when you forget your Master password Other login problems You'll find some of the same steps listed previously in this article, with others that may apply to your situation. But we can walk you through some steps to try to avoid losing data before you reset your account. If you've forgotten your Master Password, you may need to reset your account, which erases all the data you've saved in Dashlane. No one at Dashlane knows your Master Password, and we can't send you your password if you forget it. For security reasons, Dashlane never stores or shares your Master Password. You need your Master Password to verify your identity and access your data. You can also try uninstalling and then reinstalling our app on the device where you're having a problem logging in.Īfter each step, try to log in to Dashlane again. Google Chrome | Microsoft Edge | Firefox | SafariĬlear cache, cookies, and browsing history in your browser: Make sure you have the most recent version of your browser: Sometimes these simple solutions can solve login problems. You can also add your logins to collections to help organize your vault.You might have a temporary problem with the app or browser you're using with Dashlane. You can use biometrics, dark mode, and Voice Control to set up the iOS app for your needs. Get started with the Dashlane iOS app Mobile account management Want to know more about setting up Dashlane on iOS?
#DASHLANE APP GENERATOR#
And the Password Generator helps you create strong passwords right from your device. With the Password Health tool, you can find weak spots in your security setup. And you can even access your data without an internet connection.ĭashlane on iOS includes key features like Autofill in third-party apps and browsers. Important information, like passport and banking details, stays with you at all times. With our iOS app, you can access and modify any data saved in Dashlane and add new logins and personal info. Want to know if your app's version will work with Dashlane?Ĭheck out Dashlane's minimum requirements Get your data on the go If your data isn't syncing properly, check out our solutions and common questions. This process is called "syncing" your data. Have Dashlane on other devices? When you add a login or make other changes to your data in Dashlane on one device, you can access your data anywhere else you use Dashlane. With Dashlane's iOS (Apple) app, you can manage and access your logins and personal data wherever you are.
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